Princeps Sator — Terms of Service

Effective date: [launch date]

These Terms of Service are a contract between you and Princeps Inc., a company based in Quebec, Canada ("Princeps", "we", "us"). By creating a Sator account or using the Sator API, you agree to these terms. If you are using the service on behalf of a company, you confirm you have authority to bind that company.

1. The service

Princeps Sator is an API that gives you pay-as-you-go access to AI models. You buy prepaid credits, and your API usage draws down those credits at the per-token rates shown on the pricing page.

2. Your account

• Provide an accurate email address and keep your password and API keys secret.
• You are responsible for all usage and charges made with your API keys. If you believe a key is compromised, revoke it immediately in the portal.
• You must be of the age of majority where you live and able to enter a contract.

3. Credits and payment

• Credits are denominated in US dollars (USD). The minimum top-up is $10.
• Credits never expire.
• Credits are non-transferable, redeemable only against Sator API usage, and are not a cash substitute except as described in Section 4 (Refunds).
• Per-token prices may change at any time. Price changes apply only to future usage — your credit balance is a dollar balance and is never reduced by a price change.
• Payments are processed by Stripe. Applicable taxes, if any, are additional to the listed prices.
• Service stops immediately when your balance reaches zero, including part-way through a response. Add credits to resume.
• If a payment is reversed or disputed (for example, a chargeback), the credits from that payment are removed from your account. If those credits were already spent, your balance may become negative, and you owe us that amount. We may suspend your account while a payment dispute is open and may apply any remaining credits against the reversed amount.

4. Refunds

• Within 24 hours of a credit purchase being processed, you may request a refund of the unused portion of that purchase. Email us at support@princep.org; refunds are processed manually, to the original payment method, within 30 days.
• After 24 hours, credit purchases are non-refundable, with two exceptions:
  • If we discontinue the service, we will refund the unused credit balance of every account in full, regardless of when the credits were purchased.
  • Where applicable law entitles you to a refund, we will honor it.

5. No service guarantees (no SLA)

The service is provided "as is" and "as available", with no uptime guarantee and no service-level agreement. Models may be added, changed, or removed at any time. We may suspend or discontinue the service at any time; if we discontinue it, unused credits will be refunded in full as described in Section 4.

6. Acceptable use

You agree not to:

• use the service for any unlawful purpose or to generate unlawful content;
• violate the rights of others, including privacy and intellectual-property rights;
• attack, probe, overload, or disrupt the service, or attempt to circumvent its rate limits, metering, or security;
• resell raw access to the service without our written permission.

We may suspend or terminate accounts that violate this section. Where an account is terminated for violation, any refund of remaining credits is at our discretion, except where the law requires otherwise.

7. Your content

You keep all rights to the inputs you send and the outputs you receive. We process your content only to provide the service. We never use your content to train AI models, and we never sell it. See the Privacy Policy for details on what we log and for how long.

8. AI output

Output is generated by machine-learning models and may be inaccurate, incomplete, or offensive. It is not professional advice. You are responsible for reviewing output and for anything you do with it.

9. Privacy

Our handling of personal information is described in the Privacy Policy.

10. Limitation of liability

To the maximum extent permitted by law:

• We are not liable for indirect, incidental, special, or consequential damages, or for lost profits, revenue, or data, even if advised of the possibility.
• We are not liable for model output or for decisions made in reliance on it.
• Our total liability for all claims arising out of the service is limited to the amount you paid us in the three (3) months before the event giving rise to the claim.

Some jurisdictions do not allow certain limitations; where that is the case, these limits apply to the fullest extent the law allows.

11. Disputes, governing law, arbitration

• These terms are governed by the laws of the Province of Quebec and the laws of Canada applicable therein.
• To the maximum extent permitted by law, any dispute arising out of these terms or the service will be resolved by final and binding arbitration before a single arbitrator seated in Montreal, Quebec, conducted in English or French, on an individual basis.
• To the maximum extent permitted by law, you waive any right to participate in a class action or class-wide arbitration against us.
• Nothing in this section removes consumer rights that cannot be waived under the laws of your place of residence.

12. Changes to these terms

We may update these terms. For material changes we will email account holders at least 14 days before the change takes effect. Continued use of the service after the effective date constitutes acceptance.

13. Contact

Princeps Inc. — support@princep.org